It is our goal to develop strong, trusting relationships with our clients. We know that you have many options when it comes to buying your wine, so in an effort to make sure you are always happy with our selections and our service, we will happily offer an exchange if you receive a wine that does not suit your palate.
That being said, wine can often "turn" or become spoiled if not stored properly, so we do offer a time limit on this policy as we have no way of knowing how a wine is cared for once it leaves our refrigerated wine warehouse. Please let us know within 30 days of receiving your order if you are unsatisfied with the wine. Returns and exchanges will not be granted if beyond the 30 day period. Thank you for understanding.